Scheduling · 4 min read
Reminders & notifications
Reach people where they already are, so meetings don't get missed.
The best reminder is the one someone actually reads. Email reminders are always on for both sides; layer on more channels for yourself, and set the lead times that fit how you work.
Channels
- Slack - reminders and Otter's nudges in a channel or DM, via an incoming webhook.
- SMS and WhatsApp - text reminders (and two-way “talk to Otter” messaging) via Twilio.
- Mobile push - through the DayOtter app.
- Browser (web) push - desktop reminders even when the tab is closed.
Set them up
- Go to Settings → Notifications.
- Add a channel and enter its destination (Slack webhook URL, phone number, etc.).
- DayOtter sends a test so you can confirm it works before relying on it.
- Choose default lead times - e.g. a day before to plan and an hour before to get moving.
Note
Lead times are a default every new booking inherits, so you set them once. A single booking type can override them if it needs different timing.
Beyond reminders
For richer sequences - a follow-up after the meeting, a no-show rebook nudge, a prep note the morning of - use Workflows. And turn on the daily morning briefing to get a calm summary of your day before it starts.
Related guides
Manage & reschedule bookings
Reschedule, cancel, handle no-shows, and let Otter do the shuffle.
Workflows & automations
Automatic messages and calendar actions that fire around your meetings.
Voice & messaging (WhatsApp, SMS, receptionist)
Talk to Otter, text it, or let it answer the phone and book for you.
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