Scheduling · 4 min read
Manage & reschedule bookings
Reschedule, cancel, handle no-shows, and let Otter do the shuffle.
Every scheduled meeting lives under Bookings. From there you (and your invitees, from their confirmation email) can move or cancel it - and the right people are always notified automatically.
Reschedule
Open a booking and pick a new time from your live availability, or ask Otter (“move my 3pm with Dana to Thursday afternoon”). The calendar event updates in place, the video link is preserved, attendees are notified, and reminders re-schedule to the new time. No new thread, no duplicate event.
Cancel
Cancelling notifies attendees, removes the event from your calendar, and clears its pending reminders. If you took payment, you can refund at the same time. If you've enabled reclaim-cancelled-time, the freed slot becomes a focus block instead of re-opening for booking.
No-shows and recurring series
- Mark a no-show - past meetings auto-complete; flag the ones that didn't happen so your analytics stay honest and you can send a warm rebook nudge.
- Recurring series - manage the whole run together, or a single occurrence, from the booking.
Tip
Turn on the running-late nudge (Settings → Preferences). If a meeting runs over, Otter quietly messages your next attendee that you're a few minutes out - no awkward apology needed.
Related guides
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